PHONE SCAM WARNING: Blue Cross and Blue Shield of Michigan (BCBS) and Blue Care Network (BCN) are warning members of new phone scams in which callers attempt to obtain personal or health insurance information. Since mid-December 2020, many members have reported receiving calls in which people attempt to obtain this information. The fraudulent callers claim they are from a pharmacy network representing BCBS or another health plan, and then they offer to mail over-the-counter vitamins, medicine and ointments to a member's home at no cost. These phone calls are not part of the BCBS or BCN program. They appear to be malicious or fraudulent attempts to gain personal information or health insurance ID numbers to bill for high-cost medication and supplies. If members receive calls asking for personal and health insurance information, they should hang up immediately.
COVID-19 UPDATE: Per CDC guidelines on social distancing, the Fund's Benefit Office is currently not accepting walk-in visits. You may continue to drop off documents, but there will be no face to face interaction with staff. Provider notices relative to COVID-19 can be found in the documents tab under Healthcare.
Within this website, you will now have access 24 hours a day, 7 days a week to commonly requested forms, useful highlighted links, and frequently asked questions regarding your benefit information. As always, please feel free to contact the Benefit Fund Office at (800) 400-7710.