Open Enrollment for 2024 Benefit Year:

October 23, 2024

to 

November 17, 2023 

To improve the processing of HRA Reimbursement Claims a fund specific fax and email address have been set up. 

You can now submit your claims and supporting documents to:

Fax: (248) 876-4355

Email:  CityofDetroitGeneralHRAclaims@benesys.com  

We are pleased to announce that effective January 1, 2023, Golden Dental Plan members are now DENCAP Dental Plan members. The acquisition has been approved by the State of

Michigan Department of Insurance and Financial Services. Please know that we feel privileged to be serving as your dental insurance provider and can affirm that your benefit plans and

pricing will remain unchanged from what was contracted with Golden for 2023.

How does this affect the current dental benefit and pricing?

Coverage and pricing are not changing for 2023. DENCAP will administer the very same plan. There are no additional waiting periods or deductibles because of this change. 

Will retirees be receiving new DENCAP ID cards?

Not at this time. Dental offices have been notified of the acquisition and asked to accept both DENCAP and Golden member identification cards throughout 2023. 

How can employees get an ID/dental membership card?

The GDP website and portal will remain active for some time. Please have the employee access their virtual card on the portal found on goldendentalplans.com. 

Can retirees see their same dentist?

Most dentists are already in the DENCAP network. All Golden Dental providers have been invited to join the network. If they choose not to participate, we will contact the

patients of record and help them find a new in-network dentist. 

How will my dental office confirm that an employee is covered? Or who can they talk to for plan questions?

Your dental office should call the phone number on the ID card to confirm coverage. DENCAP will maintain the GDP phone lines for a period of time to make confirming eligibility easy. The phone number is (800) 451-5918. 

Where should retirees direct questions?

We appreciate your patience during this transition and invite you to direct those members to phone (800) 451-5918. 

Sending Certified Mail 

If you are sending documents to the Fund via Certified Mail please send them to the address below:

City of Detroit General Retirees HCT

700 Tower Drive, Suite 300

Troy, MI 48098