How do I obtain a User Login and Password to access my account information?
To access your fringe benefit information, you will need to register using the "Create an Account" link above.

I have a question about my fringe benefit information represented on this website. Who can I contact?
For any question about your personal fringe benefits or if you feel that your benefit information is being incorrectly represented on this website, please Contact Us.

How do I view my personal fringe benefit information after logging in to the website?
Once you login, the website will refresh with an additional tab - "My Benefits" on the top navigation bar. Please click on this tab and it will list your personal fringe benefit information.

We have four departments within the Benefit Office – see below for a brief description. Please remember that if you are a new entrant or apprentice, we will not have your information from the Union Hall until about two months after you start working for a contributing employer.

 

 U.A. Local No. 393 Benefit Office

6293 San Ignacio Ave

San Jose, California, 95119

 

 The Benefit Office is here for you!

· Call (408) 588-3751 between 8:00 am and 4:00 pm PST Monday through Friday and Press 2 for Members. Then press the number below associated with the department you need.
· If you call outside these hours, you may leave a voicemail.
· Spanish and other language translations services are available – just ask!
· You can also stop by in person from 7:30 am until 4:30 pm PST. We are closed daily for lunch from 12-1 pm. We are located in San Jose at 6293 San Ignacio Ave, next to the Local Union. 

Member Services Department (Press 1)

·         Medical, Dental, Vision and Prescription Claims and Services

·         ERA and BennyCard Services

·         Dependent Care FSA claim questions

·         Questions regarding preauthorization for PPO medical procedures

·         Reimbursement for claims paid out of pocket

·         Coordination with other insurance coverage

·         Injury detail forms for potential third-party liability claims

 

Eligibility Department (Press 2)

·         Healthcare Eligibility Status (Am I covered?)

·         Adding or Removing Dependents

·         New Enrollments and Reinstatements

·         Ordering ID cards

·         Change of Address

·         Hours Bank, COBRA and Self-Payments

·         Supplemental Unemployment Benefits

·         Paid Family Leave

·         Short-Term & Long-Term Disability Benefits

 

Pension Department (Press 3)

·         DB Vesting Credit and Benefit Credit

·         DB Pension Estimates

·         Applying for your DB or DC Pension

·         Applying for a DC Hardship Distribution or Loan

Contributions Department (Press 4)

·         Hours Reported by your Employer

·         Employee Savings (Vacation) Account

·         UA Reciprocity (Traveling to other Locals)

·         Annual Dues Statements

·         Monthly Status Reports

 And for more specific questions, please Contact Us.   

Anthem - Machine - Readable Files - In-Network and Out-of-Network

 EIN# 94-6401544 (YOU WILL NEED THE EIN TO ACCESS THE DOCUMENTS.)