Your Health Care Benefits

Find your Central Midwest Regional Council of Carpenters’ Welfare Fund health care benefit resources all in one place. This page helps you access plan websites, member tools, mobile apps, claim forms, and support programs for medical, prescription, dental, vision, telehealth, and more. If you need additional help, contact the Benefit Office at (800) 700-6756.

Explore Your Benefits

Medical Benefits

Independence Blue Cross (IBX) provides your medical network. Using in-network providers can help you get the most from your benefits. Use your member tools to find a doctor, review claims, and manage your account.

Website: www.ibx.com | Customer Service: (833) 242-3330

Learnhow to access your Independence Blue Cross account

Download the Mobile App from the App Store or Google Play:

Telemedicine Benefits

Your telemedicine benefit is provided through Teladoc, in partnership with Independence (IBX). Use Teladoc to access care from your phone or computer for common medical needs, mental health support, dermatology, and more.

Explore Teladoc resources:

·         Teladoc Primary Care: www.teladochealth.com/expert-care/primary-care

·         Teladoc Mental Health: www.teladochealth.com/individuals/mental-health

·         Teladoc Dermatology: www.teladochealth.com/expert-care/dermatology

Download the Mobile App from the App Store or Google Play:

Mental and Behavioral Health Support

Your CMRCC Welfare Fund offers a variety of resources, support, and care options to make it easier to take care of your mental and behavioral health. Call 1-844-864-4352, and the IBX Behavioral Health Care Navigation team can directly schedule an appointment for you with a Connect to Care provider. You can also visit ibx.com/bhcare for a list of providers if you prefer to schedule with them directly.

You also have access to additional behavioral health resources, including convenient, confidential access to trusted professionals who can help you manage stress, anxiety, grief, depression, and more. For emotional distress or suicidal thoughts, call or text the Suicide & Crisis Lifeline at 988 to connect with a counselor 24/7.

Drug, alcohol, and tobacco misuse can affect families and individuals of all ages. The IBX Substance Use Disorder Care Navigation Helpline can connect you with a licensed clinician who can understand your unique needs, explain your care options, and connect you to care within 48 hours. Call the Substance Use Disorder Care Navigation Helpline 24/7 at 1-844-864-4352. 

Explore Mental and Behavioral Health resources:

·         Learn more about Mental/Behavioral Health and Substance Use Disorder Support

·         Connect to Care Behavioral Health Providers

·         In-Network Providers - OHIO

·         In-Network Facilities - OHIO

·         In-Network Providers - INDIANA

·         In-Network Facilities - INDIANA 

·         Teladoc Mental Health 

Prescription Benefits

Express Scripts provides your pharmacy benefit. Use your member tools to find a participating pharmacy, manage mail order prescriptions, and review your prescription information.

Website: www.express-scripts.com | Customer Service: (800) 867-4518

Learnhow to access your Express Scripts account

Download the Mobile App from the App Store or Google Play:

Weight Loss Support Through Omada/Express Scripts

Omada can help eligible members build healthier habits and work toward long-term weight management goals. The program includes personalized support, coaching, and health tracking at no additional cost to you. Certain medications may also be covered through Express Scripts.

To enroll in Omada, register or sign in at esrx.com/healthsolutions to get your access code. Then sign up at omadahealth.com/esi or download the Omada mobile app to access your personalized program.

Learn more about using your Omada and EncircleRx benefits 

Download the Mobile App from the App Store or Google Play:

If you want a GLP-1 weight loss medication to be covered by your plan, ask your doctor to visit the Express Scripts prior authorization portal at esrx.com/PA or call (800) 417-1764 to start a review. If approval is not obtained, you may be responsible for the full cost.

See what the Enhanced GLP-1 Care Track has to offer! 

Dental Benefits

Delta Dental provides your dental benefit. Using a participating Delta Dental provider can help you get the most from your coverage. Use your member tools to find a dentist, review claims, and manage your account.

Website: www1.deltadentalins.com | Customer Service: (800) 867-4518

Learnhow to access your Delta Dental account

Download the Mobile App from the App Store or Google Play:

Vision Benefits

Vision Service Plan (VSP) provides your vision benefit. Using a participating VSP provider can help you get the most from your coverage. Use your member tools to find a provider, review claims, and manage your account.

Website: www.vsp.com | Customer Service: (800) 877-7195

Learnhow to access your VSP account

Download the Mobile App from the App Store or Google Play:

Hearing Benefits

Your hearing aid benefit is provided through TruHearing. Use your member tools to find a participating provider, review benefit information, and learn how to access services.

Website: www.truhearing.com/cmrcc | Customer Service: (877) 653-8876

Learn more about using yourTruHearing benefits

Download the Mobile App from the App Store or Google Play:

Virtual Second Opinions by Cleveland Clinic

Get a virtual second opinion from Cleveland Clinic at no cost to you. This service gives you access to expert review of a diagnosis or treatment plan from home. To learn more or get started, visit the program website or call (844) 777-0788.

Website: my.clevelandclinic.org/online-services/virtual-second-opinions/central-midwest-carpenters | Customer Service: (844) 777-0788

Visit their website on your mobile device:

Cancer Support

Cancer Navigator offers no-cost support for active members, early retirees, and eligible dependents on the CMRCC health plan. You can visit the website to learn more or call the dedicated Nurse Navigator at (317) 942-9953.

Website: www.cancernavigator.com/cmrcc | Customer Service: (317) 942-9953

Visit their website on your mobile device:

Diabetic Supplies

One Source provides a program for certain diabetic testing supplies, including monitors, test strips, lancets, alcohol prep pads, blood ketone test strips, and insulin pumps. Eligible supplies are available at no cost to you. To learn more or enroll, visit the website or call (877) 316-2460.

Website: www.d360.care | Customer Service: (877) 316-2460

Visit their website on your mobile device:

Medical Reimbursement Account (MRA)

Your Medical Reimbursement Account (MRA) is administered by the CMRCC Welfare Fund Benefit Office. Eligible funds in your account can help pay for qualified out-of-pocket health care expenses such as copays, deductibles, coinsurance, and eligible self-payments. If you are eligible, you can use your Benny^TM Prepaid Card for qualified expenses or submit receipts for reimbursement online, through the mobile app, or with a paper claim form. For help with your balance or claims, call the Benefit Office at (800) 700-6756.

Portal: fundoffice.lh1ondemand.com

Download the Mobile App from the App Store or Google Play:

Ø  Submit an MRA claim online

Ø  Download an MRA claim form

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